*Enrollment for Auto-pay Memberships: A one time payment made during sign-up. Students & Military receive a waived enrollment with valid and current proof of status.
**Couples Membership: You and your partner must be romantically involved and living at the same address. Proof of residence may be requested during membership enrollment. One of the spouses/partners must be the buyer. Roommates who live together do not qualify.
**Family Membership: Any combination of spouses and/or their dependent children age 18 and younger who are all living at the same address. Proof of same residence may be requested during enrollment. One of the spouses/partners must be the buyer. Roommates who live together do not qualify.
How to Freeze Your Membership
Momentum members with regular auto-pay billing are allowed to Freeze their membership as often as they like. This allows members to pause their membership billing until they are able to resume climbing again. A small monthly fee of $10 assessed for each month the membership remains frozen. Unfortunately, youth program membership and prepaid memberships may not be frozen.
All membership Freeze requests must be submitted by the 10th to become effective for the next billing date. Your membership will remain active until the next billing date, at which point the Freeze request will take effect. For example, a Freeze request received on December 25 will take effect on January 15. A Freeze request received on January 13 will take effect on February 15.
How to Make Changes to or Cancel Your Membership
Members may make changes to their membership online or in person at any of our locations. The following types of change requests may be submitted online:
- Update my contact information
- Update my billing information on account
- Cancel or reverse a cancellation of my membership
All cancellation requests must be submitted by the 10th to become effective for the next billing date. Your membership will remain active until the next billing date, at which point the cancellation request will take effect. Change requests may be submitted at any time.